Here is how delivery works at Funeral Florist PH: where we deliver, the cutoffs for same-day delivery, what it costs, and what happens on the day.
Where we deliver
We deliver to funeral chapels, churches, memorial parks, columbaries and homes in:
- Metro Manila: all 17 cities and municipalities, from Caloocan and Valenzuela to Las Piñas and Muntinlupa.
- Nearby provinces: Cavite, Laguna, Batangas, Rizal, Bulacan and Pampanga.
For a location outside these areas, message us before ordering and we will tell you if we can reach it.
Same-day delivery and cutoffs
We take orders 24/7. For delivery on the same day, place and pay for your order before the cutoff (Philippine time):
- Metro Manila: 4 PM
- Provinces: 2 PM
Orders after the cutoff go out the next morning. You can also choose a later date at checkout, any day of the week.
Delivery time
At checkout, pick the part of the day that works best for the wake:
- Morning: 8 AM to 12 NN
- Afternoon: 12 NN to 5 PM
- Evening: 5 PM to 8 PM
We deliver within the time you choose, but we cannot promise an exact hour. Traffic and the distance between chapels can move the arrival time within that window.
Delivery fees
- Metro Manila: free on orders of ₱5,000 and up. For smaller orders, the fee is shown at checkout before you pay.
- Provinces: ₱500, free on orders of ₱7,000 and up.
What we need from you
To get the flowers to the right wake, please give us:
- The chapel or funeral home and its branch, or the full home address with a landmark
- The viewing room or chapel number
- The name of the deceased, so our rider can confirm at the front desk
- A contact person at the wake and their mobile number
On the day
Our team brings the arrangement to the viewing room and sets it up on its stand or easel, with your ribbon or card. Once it is in place, we send you a photo by Viber, WhatsApp or email.
Changes to the address or message
Wakes move and schedules change. If you need to change the chapel, viewing room, date or message, tell us as early as you can. Changes made by 12 NN the day before delivery are always possible. For same-day orders we will do our best, but a ribbon that is already printed or an arrangement that is already on the road may not be changeable.
If the flowers cannot be delivered
If the chapel is closed, the viewing room has changed or no one at the wake can receive the flowers, our rider will call the contact person and we will message you. Together we will agree on the next step, such as another viewing room, another address or a new time.
If we need to deliver again because the details given at checkout were wrong or the location changed after we left, a re-delivery fee may apply depending on the distance. Please reply within 24 hours, because flowers are perishable.
Weather and other delays
During heavy rain, floods, typhoons or road closures, we may have to delay or reschedule deliveries to keep our riders safe. If this affects your order, we will contact you right away to agree on a new time or another address.
Payment before delivery
We accept bank transfer. We prepare your order once the payment reaches our account, so for same-day delivery please send your proof of payment before the cutoff. Ordering from abroad? You can pay by international bank transfer.
Questions about a delivery? Call or Viber us at 0945 633 1977, or email hello@funeralflorist.ph. See also our Refund & Substitution Policy.